Frequently Asked Questions
Everything you need to know before your next big event.
How do I know which size to choose?
Each product page features a specific 'Size Guide' button. Since we stock various labels, we recommend checking the measurements provided for each garment to ensure the perfect fit for your body shape.
What is your return policy for party dresses?
We offer a 30-day return window for a store credit or exchange. Items must be in their original condition, unworn, unwashed, and with all tags still attached.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while Express shipping takes 1-3 business days. Orders placed before 1:00 PM AEST are generally dispatched on the same day.
Do you offer international shipping?
Yes, we ship worldwide! International delivery times vary by location, but most orders arrive within 7-14 business days via our international courier partners.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and 'Buy Now, Pay Later' options including Afterpay and ZipPay.
Can I change or cancel my order after it's been placed?
Our warehouse team works fast to get your party dress to you! Once an order is placed, we can rarely make changes. Please contact our support team immediately via live chat or email to see if an adjustment is possible.